Frequently Asked Questions
Everything you need to know about shopping with Gusti
What is the average shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number, and print a prepaid shipping label. Items must be unworn and have original tags attached.
How can I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
Gusti accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.
Where are Gusti garments manufactured?
We take pride in ethical sourcing. Our collections are designed in-house and produced in certified factories in Portugal and Italy that adhere to fair labor practices and sustainable environmental standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.