Returns & Exchanges
At Gusti, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel in its original condition. If your new fashion piece isn't the perfect fit, we make the return process simple and hassle-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain attached.
Ship It Back
Print your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing